Skip to content

AI VOICE BOT FOR FIRST CONTACT

Nova – VoiceBot

Customizable for reception, support and sales — available around the clock.

answers questions - processes requests - books appointments

  • Available immediately and at any time

    NOVA takes calls, answers questions and provides information on the processing status.
    NOVA works around the clock - 24/7 - for your company.

  • Competent in conducting discussions

    Thanks to process flows modeled by experts, everything from qualified initial recording to fully automated functions can be implemented.

  • Relieves teams

    NOVA asks about the request, arranges appointments with the caller and escalates to human colleagues if necessary. Your team is noticeably relieved and gains more freedom for individual advice.

  • Can be individually modeled

    Thanks to our symbolic AI technology, anyone can customize their NOVA VoiceBot to the knowledge-intensive processes in their own company and connect it directly to existing systems.

One system concept - one consistent process architecture

The Nova VoiceBot is part of an intelligent process architecture. First contact is only the beginning.

Our AI technologies combine modularly – for end-to-end processes reaching from communication all the way to decision support.

  • Nova — first point of contact

    Takes calls, answers questions and books appointments — around the clock.

  • Alternis — language intelligence

    Speaks 42 world languages and translates in real time. Delivering support worldwide has never been easier.

  • Notitia — decision intelligence

    Turns spoken content into business logic and supports the workflows you already have in place.

Sovereign, transparent, predictable

Nova builds on Alternis and Notitia. The result is a semantically reliable AI system that runs entirely on your own hardware and therefore meets every requirement of the GDPR. All of our AI technologies are developed with the AI Act in mind.

No cloud providers, no grey areas. You alone have access to your sensitive data.

Transparency and explainability come first: how your VoiceBot behaves is clearly defined and open to inspection. Where other solutions leave room for chance, you hold the reins — predictable results within a defined framework.

Automation where it makes sense.

Human responsibility where it counts. We build hybrid AI on the human-in-the-loop principle — technology that supports people instead of replacing them.